PROTOCOOL Cooling Solutions is qualified to handle any air conditioning whether domestic or commercial new design and installation, upgrade, seasonal maintenance, or repair of any make or model. Our NATE-certified technicians are well-versed in the newest cooling, heating, and air quality technologies. Our staff combines substantial resources with considerable knowledge to improve the indoor environment's comfort, safety, efficiency, and health. Protocool Air Conditioning in Weston specializes in cost-effective air conditioning services to meet the demands of the local weather. In addition to installing high-quality equipment, we promote maximal performance from an existing system. We provide free system replacement estimates as well as free service calls when a repair is done. We are at the forefront of the industry because we maintain our finger on the pulse of the world's rapid development.
Protocool Air Conditioning Repair Services
Protocool Air Conditioning Repair Service always follows through on our promises. We never miss an opportunity to provide a seamless and satisfying experience, from the first phone call to on-time arrival, comprehensive explanations, and high-quality components and equipment. Our services are aimed at delivering both instantaneous and long-term outcomes. We believe that if you give us the chance to earn your business, we will impress you so much that you will want to tell your family, neighbors, coworkers, and friends about your positive experience. We're different because we're not a big, cold corporate behemoth that has to meet investor demands and generate a lot of volumes.
Protocool Air Conditioning Reviews
Our loyal clients are highly important to us at Protocool Air Conditioning Reviews. As a result, we continue to extend our depth of services and resources as a result of your suggestions and referrals. We will continue to offer a satisfaction guarantee, ensuring that local residents and businesses are protected through accountability, transparency, and high-quality work. Every day is a new chance for us to provide more value to our customers. Make Protocool Air Conditioning in Weston your first call for all of your HVAC needs, including home performance testing, duct services, and attic insulation, and we'll exceed your expectations every time.
Protocool Cooling Solutions Services
There are various cooling services available with us that can blow your mind. Protocool Cooling Solutions helps our customers cope with any default in their devices related to cooling. Our technicians install today's equipment which can cut down cooling costs to very low. Let us see the services you get under Protocool Cooling Solutions:-
- Air Conditioning installation
- Air Conditioning Repair
- Air Conditioning Service
- Ductless HVAC
- Commercial HVAC
- Heat Pumps
- Plan maintenance service
- Comfort Diagnostics
- Wifi/Smart Thermostats
- Certified products
You can get numerous services in your surrounding, but quality work is here at Protocol Air Conditioning repair. Our technicians create a bond with us to make you satisfy on all terms.
Why Can You Choose PROTOCOOL Cooling Solutions?
- We provide many services with quality in them which is long-lasting. Protocool Cooling Solutions technicians create a bond with customers and clear all their doubts before installing and repairing their devices. We have financing options available to ensure your easy buying of things. Protocool Air Conditioning repair numerous banks linked to provide you with loans. There is a full guarantee and warranty on our products and services. We know your household and work accordingly.
- Ideally, we are a medium size, privately owned Corporation structured for quality, value, and 100% customer satisfaction.
- We lead the industry by keeping our finger on the pulse of the rapid changes that are constantly taking place in the world of HVAC/R (Heating, Ventilation, Air Conditioning & Refrigeration).
- We strive to provide you with quality air conditioning repair & maintenance services, along with the installation of air conditioning systems to keep your home or business comfortable throughout the year.
- We are just the right size to continue to provide the prompt, personalized service our long-term customers have come to enjoy.
- If you are looking for the best combination of quality, service, and price…look no further.
- These are just some of the factors that help differentiate PROTOCOOL Cooling Solutions from our competition!
Ratings & Reviews
S
Serge Yammine
Nov 05 2023 , 12:05 am
Stay away from this company!! After purchasing a brand new AC unit from Protocool, the unit failed after only 2.5 years and they did not honor their proposal. I don't believe any of these five-star reviews because the firm is unprofessional and unscrupulous.
B
Barnes
Oct 13 2023 , 2:00 am
Zero Star Rating: I contacted A1 for a simple fan replacement in my unit, but my experience was nothing short of dreadful. The individual I spoke to at the call center had a terrible attitude and displayed poor customer service skills. When the technicians finally arrived, I was greeted by a nervous trainee. They informed me that they had to order the fan and wait for it to arrive. Strangely, everything was functioning fine before they replaced the fan. Once the fan was in their possession, they sent a different technician to complete the job. After he finished, the air conditioner only worked for 10 minutes before he left. To make a long story short, they not only made me spend money on a fan but also caused damage to my motor. It felt like a scam, and overall, my experience with them was absolutely horrible.
B
Bill Crowley
Sep 25 2023 , 1:58 pm
Exploited the trust of our house sitter during our absence. Throughout their stay, they demonstrated a clear focus on financial gain, showing little genuine concern for our needs or circumstances as homeowners. They even attempted to persuade our house sitter to purchase a new unit or recommended a service costing a staggering $775. Initially, we expected a routine inspection for $95, but the final bill ended up being $320, with no noticeable improvement in the AC unit's performance. Wishing you the best of luck if you decide to engage with such individuals!
L
Lucas Pesciotta
Aug 01 2023 , 1:52 pm
On Friday, they arrived to address the problematic issue, charging a flat fee of $135 just for their visit, in addition to the repair costs. However, two days later, the air conditioning system malfunctioned once more, and curiously, they now identified a clogged drainage system, a problem they had missed during their initial visit. They returned to address the issue, imposing an additional $135 charge for the second visit. Furthermore, they declined to provide any warranty for their service, citing the possibility of the drainage system becoming obstructed overnight due to "external factors."
A
Adam Tropical
Jul 03 2023 , 1:50 pm
They impose a $95 diagnostic fee, which is reasonable; after all, I understand that nobody works for free. Typically, most companies would apply this fee towards the repair, but Protocol does things differently. While I may not necessarily like their approach, I can understand it. I reached out to them regarding an issue, and a technician came promptly to diagnose the problem. I agreed to their recommended fixes. However, a few days later, the same problem resurfaced, and they insisted on charging another diagnostic fee for a follow-up visit. In my experience, reputable companies I've dealt with in the past have always stood by their work and did not charge for revisits related to the same issue. If you're comfortable with spending money without questioning it, Protocol might be the right company for you.
J
Joseph Nycz
Jun 18 2023 , 8:51 am
Protocool Air Conditioning is fully deserving of the Broward Top Picks 5 Star rating! Dan, the Service Technician, was exceedingly professional, courteous, and prompt. He promptly identified the issue and resolved it!
M
Megan Connolly
Apr 21 2023 , 2:10 am
For the past 13 years, I've relied on Protocool Air Conditioning in Weston. Customer service is the greatest I've ever had from an at-home service provider. They also take their business to a personal level, since the entire crew is quite pleasant to work with.
S
Sheri
Dec 19 2022 , 9:34 pm
They arrived out to difficulty and proceeded threw a textbook list to see what was unfair omitting what I told them was wrong. They departed and the unit was conditioned to leak. They came out too and did the exact thing they did the first time. They demanded we pay for 2 maintenance calls even though the unit was still under guarantee and I did not phone for service I called because it was broken. They told me there was a remembrance on my unit and would order the fresh part. 10 weeks with a leaky broke system proceeded by and less than a year since I had paid $5000 for it.
E
Earl Dodds
Nov 06 2022 , 12:13 am
My Ac ceased working Monday morning, phoned protocol right away, and they came by the exact day in the afternoon to inspect what was wrong and realized it was the motor, they came by Tuesday with the new motor and established it. The restoration itself took no longer than 10min. Ac working incredible once again.
C
Christine Geffner
Oct 15 2022 , 7:15 am
For several years, we have relied on Protocool Air Conditioning. We value their responsiveness in always attempting to provide service as promptly as feasible. Over the years, every technician has been courteous and professional. They explain everything thoroughly so that we may make educated selections.
J
Jonh
Sep 07 2022 , 9:59 pm
I required coil cleaning on an Air handler, they arrived and washed the coils and when I inspected the coils were still dirty, I called them and they told me they were washed as best as possible. My unit never shifted from 78 degrees and we could not rest at night. I called Sears and asked them to come in and they took the coils out and tidied up, I now can sleep at night. I believe Protocol cooling did not clean the coils and Sears confirm this.
C
Craig
Sep 01 2022 , 12:16 am
Definitely excellent for the 5 Star rating in the Broward Top Picks record! Dan the Service Technician was incredibly immediate, very courteous, and experienced. He fast determined the difficulty and repaired it fast! Even those in the office over-the-phone calls were so useful and kind. I will be utilizing Protocool for all my A/C requirements in the future and making suggestions to all my family and friends. Thank you for an incredible first experiment with your company!
M
Megan
Aug 14 2022 , 12:19 am
I have been employing Protocool cooling solutions company for 13 years. The customer service is very reasonable for any at-home service provider I’ve ever utilized. To add, they take their business to a a private level as the whole team is very pleasant and great to work with. They go above and beyond when essential.
J
Jason
Jul 26 2022 , 12:21 am
Protocool air conditioning is a 5 star company. We had found them on reasonably Picks and are exceptionally happy with their understanding.,knowledge, customer service and prompt and efficient delivery of services. We would highly suggest this company extremely if you are in requirement of a high quality air conditioner and continued professional maintenance.
T
Thomas Gilman
Jul 24 2022 , 10:02 pm
We selected them because they were on Angie's Index. They welded the evaporator unit wrongly, so all the gas leaked out. I reached home from the hospital and saw that the house was hot. I phoned them and they said they would have to charge additional because it was late in the day. The repairman ensured that it was their defect. He didn't pay us for the supplies, but we were charged $50 for him to come out.
W
Wendell
Jun 12 2022 , 12:23 am
They have outstanding customer service from both the office and the service guy. They are very familiar with their profession. We have had no difficulties with the installation of a fresh AC unit. We would utilize them in the future for any of our home and rental properties' requirements for air conditioning. Thank you so much Protocool.
E
Edwin Chintron
May 24 2022 , 3:25 am
Laurie, who took the initial contact and followed up with details along the way, provided a fantastic experience. The Tech was just as friendly, thorough, and knowledgable as the rest of the team. Protocool Air Conditioning Repair Service was a godsend.
